RBC Intercultural Speaker Series
Managing Intercultural Conflict: New Tools for Shifting Times
with Michelle LeBaron

Working with diverse groups is complex, and requires cultural fluency and excellent facility with conflict. This workshop will assist participants to deepen their repertoire of skills for working with people from many different backgrounds. It will provide opportunities for case-based analysis, experiential learning and skills practice.

Participants will:

• deepen understandings of how cultural dynamics affect conflict resolution processes
• improve cultural fluency to facilitate work with people from diverse backgrounds and orientations
• learn capacities and skills for intercultural conflict resolution