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Research career opportunities and learn to write a strong resume and cover letter. Develop effective interview skills.

Learn the fundamentals of working with spreadsheets using MS Excel. Learn how to organize, design, and edit worksheets. Develop skills in basic computations and in calculating percentages, mark-ups, and simple/ compound interest and other business applications. Create formulas and functions to perform rapid and accurate calculations. Use headers, footers, formatting, and charts to enhance the appearance of your spreadsheet.

Send and receive and forward and reply to email. Handle email attachments and use “cc” and “bcc” properly. Create personal subfolders, address books, and distribution lists. Use Journals, Tasks, and Notes. Develop the skills necessary to manage and schedule appointments and meetings. Learn to use Outlook to communicate and collaborate across networks.

Learn the skills you need to be an effective supervisor. Enhance your value in the marketplace, increase your chances of promotion, or simply make your job easier. Topics include the supervisor’s role and the management process, organizing and planning activities, problem solving and conflict resolution, assessment of staffing needs, staff training and performance appraisals, motivating staff and developing team-building strategies, and leadership qualities and traits.

Improve your reading, writing, listening, speaking, and/or grammar skills through individualized instruction. Work both with an instructor and in a small group to develop skills essential to achieving your personal language goals. This course is designed for students whose math skills are significantly higher than their language skills.

Improve your reading, writing, listening, speaking, and/or grammar skills through individualized instruction. Work both with an instructor and in a small group to develop skills essential to achieving your personal language goals. This course is designed for students whose math skills are significantly higher than their language skills.

Improve your reading, writing, listening, speaking, and/or grammar skills through individualized instruction. Work both with an instructor and in a small group to develop skills essential to achieving your personal language goals. This course is designed for students whose math skills are significantly higher than their language skills.

Write paragraphs, personal essays, and business letters. Learn how to edit and revise your writing. Read a variety of literary forms. Practise your communication skills and critical thinking skills. Represent ideas visually or through class presentations. Improve your reading and writing skills in preparation for English 20-2.

Analyze short stories, poetry, drama, a novel, non-fiction, and a feature film. Use a step-by-step writing process to write personal and literary journals, paragraphs, essays, poetry, and scripts. Represent ideas visually or through class presentations. Learn editing and revising skills. Respond to literature using art, collages, music, or compositions. Improve your reading and writing skills in preparation for English 20-1.

Continue studying the types of literature including short stories, novels, plays, and poetry. Learn to write expository, persuasive, and personal paragraphs and essays. Represent ideas visually or through class presentations. Study literature as well as cartoons, illustrations, and a feature film. Evaluate media, including advertising and propaganda. Develop communications skills. Improve your reading and writing skills in preparation for English 30-2.

Build the foundations of literary theory, style appreciation, and analytical skills that are needed for English 30-1. Analyze short stories, drama, poetry, non-fiction, a novel, a feature film, and media. Create essays and reports. Represent ideas visually or through class presentations.

Write paragraphs, essays, business letters, and speeches. Study a novel, short stories, poetry, drama, and a feature film. Evaluate TV news, advertisements, and cartoons. Represent your ideas visually or through class presentations. Learn the skills needed to pass the provincial diploma examination.

Build on the knowledge you gained in English 10-1 and English 20-1 by studying short stories, non-fiction, poetry, drama, a novel, film, and media. Write essays analyzing the universal themes expressed in literature. Represent ideas visually or through class presentations. Finetune the skills you need to write the provincial diploma exam.

Prepare for employment by identifying and strengthening your skills and interests. Update your resume and practise your job interview skills. Learn about the expectations of employers and the responsibilities of employees. You will have the opportunity to earn special certification such as WHMIS, first aid, and forklift training, as appropriate for your career goal

Develop the skills necessary to find and maintain a job. Explore ways to create or extend your support network, and create a career skills portfolio. Learn about Alberta labour standards. Learn how to present yourself and how to communicate effectively in the workplace.

Prepare for employment through job research, market analysis, mock interviews, and resume writing.

Apply your job search skills and enhance your employability training with a view to securing a work experience placement. This is an elective course.

If you have difficulty recognizing words, this course is for you. Learn how to recognize and pronounce words so that you can become a better reader.

Improve your reading and writing skills by learning to comprehend and respond personally, critically, and creatively to literature and other texts in oral, print, visual, and multimedia forms. Learn to manage ideas and information and create oral, print, visual, and multimedia texts. Learn to enhance the clarity and artistry of communication and respect, support, and collaborate with others.

In this course developed specifically for students who are Deaf, learn the skills to bridge the gap between American Sign Language and English. Improve your English grammar and writing skills. Learn about English word order and editing techniques. This course can also assist those students who are Deaf and need to learn American Sign Language.

Improve your personal communication skills for academic life, family life, and the workplace. Learn the theory behind effective communication for a wide range of situations, and put the theory into practice in this participation-based class.

This course will prepare you for high school English language arts. Develop the skills that you need in reading, writing, listening, and speaking for success in high school ELA courses. Students entering this course must be reading and writing at a minimum Grade 6 level of proficiency.

Learn active and objective reading skills to prepare for reading expectations in the academic English Language Arts course route. Develop an understanding of essential components of critical writing. Practise writing both personal and critical responses to develop voice.

The literary content of English 1011 will vary from section to section, but students should expect to encounter works in three main genres: novels, essays, and short stories. All sections will include two novels: one from the eighteenth century and one from the nineteenth or twentieth century. Works will be representative of various historical periods and cultural contexts and will attempt to represent both genders equally.

The literary content of English 1012 will vary from section to section, but students should expect to encounter works from three central genres: novels, drama, and poetry. All sections will include both one novel and one of Shakespeare’s plays or one contemporary and one Shakespearian play. Excerpts from plays from other historical periods, including contemporary plays and those originating in various cultural contexts, are also covered. Poetry will include, but is not restricted to, poems from the Romantic, Victorian, Pre-Raphaelite, Modern, and contemporary eras.

English for Business is designed for students with business goals who are planning to enrol in Business Careers programs.

This course is designed to improve basic reading comprehension, vocabulary, and writing skills. It serves a multi-level group through a variety of techniques including small groups, individualized, teacher-directed, and computer-assisted instruction.

Acquire the tools you need for increased independent learning. Learn study skills and strategies to process information effectively. Improve your skills in reading and writing.

Prepare to write college-level assignments by reviewing and practising paragraph and essay development. Practise writing effective compositions. Improve your understanding of sentence construction, punctuation, and mechanics.

Prepare for college-level courses by increasing your reading speed and comprehension, practising skimming and scanning strategies, and developing effective inferring and generalizing techniques.

Create essays and reports. Represent ideas visually or through class presentations. Prepare to write the English 30-1 provincial diploma exam. Entrance is through initial placement at this level or the recommendation of your English 10-1 instructor.

This course covers the material in English 10-1 and English 20-1, preparing you to enter English 30-1.

Review materials taught in English 10-2 and English 20-2. Represent ideas visually or through class presentations. Learn the skills needed to pass the provincial exam. Entrance is through initial placement at this level.

Enhance your writing skills by organizing and developing your thoughts and ideas using the computer. Learn keyboarding, basic word processing, and editing techniques to assist you in the writing process.

Improve your reading comprehension and speed. Learn strategies to improve your understanding of what you read and your ability to retain information.

Increase your understanding of English grammar and sentence structure. Write sentences and paragraphs. Improve your writing skills in preparation for future English Language Arts courses.

Practise your speaking skills and increase your vocabulary. Enhance your listening skills with a variety of activities, including summarizing videos and news stories. Improve your listening, speaking, and viewing skills in preparation for future English Language Arts courses.

Increase your reading speed and comprehension by reading and discussing short stories, non-fiction, and poetry. Improve your reading skills in preparation for future English courses.

Improve your reading and writing skills as you prepare for English 10-1, English 20-1, Reading 089, or English 089. Increase your word attack skills, reading speed, and research and analytical skills. Enhance your sentence, paragraph, and essay-writing skills using the five-step writing process. Improve your spelling, grammar, and vocabulary. Learn through individual, group, teacher-directed, and computer- assisted instruction.

This course is designed to improve reading comprehension, vocabulary, and beginning writing skills. It serves a multi-level group through a variety of techniques including small-group, individualized, teacher-directed, and computer-assisted instruction.

The course has a strong focus on essay composition and analysis.The assignments are designed to encourage critical and analytical reading, thinking, and writing. This course also introduces and demonstrates the APA method of citation.

Build on the knowledge you gained in English 10-1 and English 20-1 by studying short stories, non-fiction, poetry, drama, a novel, film, and media. Write essays analyzing the universal themes used in literature. Represent ideas visually or through class presentations.

Write paragraphs, essays, business letters, and speeches. Study a novel, short stories, poetry, drama, media, and a feature film. Present your ideas visually. Make class presentations.

Prepare to write college-level assignments by reviewing and practising paragraph and essay development. Practise writing effective compositions. Improve your understanding of sentence construction, punctuation, and basic mechanics.

Develop your competence in the communication skills necessary for the practical nurse lab setting. Enhance your skills in client documentation, therapeutic communication, and oral reporting. This course focuses on providing ESL support to students taking the accelerated PN courses.

Develop the strategies and skills you need to be successful in the Canadian Practical Nurse Registration Examination.

Learn useful expressions, idioms, conversation strategies, and pronunciation tips in a highly interactive class. Practise skills in small-group discussions with an experienced instructor who will give you feedback and correction. This course is designed for high intermediate or advanced speakers of English as a second language. (CLB 5+)

Develop your ability to write clearly, concisely, and correctly for a variety of purposes. Set specific goals for your own writing needs and work individually and in small groups to achieve these goals. This course is an excellent option if you are working during the day and you need to improve the quality of the writing you do at work. (CLB 5+)

CLB 7 Enhanced. Develop and consolidate your language skills in reading, writing, listening, speaking, and pronunciation in this course focusing on career preparation and workplace knowledge. You will take a four-skills CLB 7 exit test at the end of the course. A pass grade on this test gives you the admission requirements for Business Careers programs at NorQuest.

Study basic skills in place value, addition, subtraction, multiplication, and division. Use small and large numbers. Study the language of numbers (numeracy) and solve word problems in math.

Study math skills and language skills relating to decimals, fractions, percentages, and proportions. Solve word problems in these skills.

Learn basic file management and formatting and editing skills. Work through intermediate skills such as tables, columns, and multi-page documents in Microsoft Office (Word, Excel, and PowerPoint). In addition to becoming more proficient in your computing skills, you will also improve upon your English through computer-based projects. Learn to make use of the Internet and email while working in class.

Improve your language and testtaking skills to prepare for the iBT TOEFL test. Learn vocabulary, and practise skimming, scanning, and reading analysis. Write clear test essays, and practise listening and note-taking skills.

Understand and spell 400 basic vocabulary words. Follow conventions of writing basic texts, including letter formation, line spacing, margins, titles, and indents. Write simple sentences correctly. Read easy formatted text correctly.

Understand and spell 200 new intermediate vocabulary words. Write sentences and paragraphs using correct formatting. Read and interpret correctly questions, directions, and formatted text. Plan your writing using mind maps.

Practise working with indexes and other text-organization tools. Learn citation, and improve your ability to work with reference works. Use standard spelling and formatting in increasingly challenging writing. Plan more complex writing tasks using mind maps and other organizational tools. Spell at least 200 new intermediate vocabulary words correctly.

Learn more advanced word-processing skills to help you produce more complex types of documents. Learn basic spreadsheet operations. Practise keyboarding to improve your typing speed and accuracy up to 20 wpm.

Learn the vocabulary and speaking strategies you need to get your point across, persuade others, seek consensus, and resolve conflict. Improve your pronunciation and clarity in speaking. This course includes the culture of communications in various contexts in Canada.

This course covers stress, intonation, pronunciation, voice quality, speed of speaking, and the strategies that you need in order to make yourself clearly understood.

Gain confidence as you prepare for your practicum placement. Gain practice as you participate in specially designed interactive communicative and skill-based role plays, scenarios, problem-solving discussions, and interviews.

Prepare to take ENGL 2550, PSYCH 1040, and SOCI 1000, courses that you will take during the second semester of the PNDIEN program. Study the academic language skills necessary to complete these courses, such as academic writing and reading comprehension. In addition, improve the accuracy and fluency of your language skills as required for the CELBAN language test.

Prepare for the TOEFL iBT (Internet-based test). TOEFL is an entrance requirement for most university and college programs. Practise the four sections of the new test: reading, writing, listening, and speaking. Learn how to combine the skills to pass the new integrated test format. New materials, highly trained instructors, and up-to-date language lab instruction ensure that this iBT preparation course is highly effective.

Enhance your speaking skills to attain the language proficiency level you need to succeed in the nursing refresher program and in the Canadian health-care workplace. This course will assist you to improve your ability to communicate with clients and fellow professionals in a health-care setting. You will improve in the areas of grammar, vocabulary, and pronunciation as you participate in activities that mirror the communication situations that take place in the workplace. This course is designed to meet the goals and objectives of Canadian Language Benchmark Level 8.

Enhance your abilities to communicate effectively, accurately, and fluently in writing. Improve your writing proficiency to prepare you to successfully complete the writing tasks that you will meet, first on the CELBAN, then as a nursing student, and finally as an LPN in a Canadian health-care setting. This course is designed to meet the writing goals and objectives of Canadian Language Benchmark
Level 7.

Enhance your listening skills and acquire the proficiency you need to prepare for success in both the nursing refresher program and the Canadian health-care workplace. This course will assist you to develop the listening skills you need to communicate with clients and with fellow professionals in a health-care setting. This course is designed to meet the goals and objectives of Canadian Language Benchmark Level 8.

Enhance your reading ability so that you can better complete the reading tasks that you will meet, first as a student and later as an LPN in a health-care settiing. This course is designed to meet the reading objectives of the Canadian Language Benchmark Level 8.

Develop intercultural competence and flexibility for working as a nurse in a variety of Canadian health-care contexts. Increase your understanding of cross-cultural incidents as you observe and interprete them with increasing accuracy. This 30-hour course will help you identify situations in which cross-cultural differences are likely to occur when caring for clients from other cultures and communicating with other health-care professionals.

The Medical Terminology for Nursing course is designed to assist internationally educated nurses with ESL learner needs (RNs or LPNs in their countries) to learn the meaning, spelling, and pronunciation of medical vocabulary in English. Lay terms (including slang and idioms) are explored as well as the anatomy, physiology, and pathology associated with each medical term. The aim is to enable students to excel in subsequent nursing courses and,eventually, in the workplace.

Develop low beginner speaking, listening, reading, and writing skills through content relevant to your needs as a learner. Build your language skills and confidence through active participation in skill activities. Topics vary depending on the needs and interests of learners.

Develop basic speaking, listening, reading, and writing skills through content relevant to your needs as a learner. Topics vary depending on needs and interests of learners.

Develop intermediate speaking, listening, reading, and writing skills through content relevant to your needs and goals as a learner. Topics vary depending on needs and interests of learners.

Develop advanced speaking, listening, reading, and writing skills through content relevant to your interests, employment, and study goals. Topics will vary depending on needs and interests of learners.

CLB 8 Academic. Integrate the speaking, listening, reading, and writing skills required for entrance into post-secondary programs. Produce academic reports, give oral presentations, and take comprehensive summative tests. Interact with native speakers and improve your ability to handle non-ESL resources. Research academic and practical topics for your academic and career goals, and develop appropriate vocabulary.

Understand the role of transit operators, practise essential language skills and vocabulary pertaining to transit, and develop intercultural communication skills for the multicultural public transit workplace. Discuss and gain in-depth understanding of the daily activities and tasks of a bus operator. Enhance your knowledge about transit by completing modules such as “Introduction to Public Transit,” “Inspecting Buses,” “Following A Shift,” and “Understanding Spare Boards.”

Expand and improve your communication strategies through interactive activities around public transit workplace settings. Practise your oral communication skills using scenarios from the transit work environment. Learn about workplace expectations as they relate to culture and language. Expand your vocabulary related to the transit workplace. Learn transit bus map-reading skills and knowledge of key landmarks. Improve your communication skills as you study modules such as “How to Handle Route Disruptions,” “Understanding Shift Changes,” “Finding Locations for Customers,” and “What To Do When You Cannot Find a Destination.”

Improve customer services skills for the transit workplace. Develop and implement strategies and language for problem solving to deal with diverse and challenging workplace situations. Role-play how to approach potentially dangerous situations with disruptive customers. Discover and practise using appropriate language in a variety of situations and implementing different strategies and skills to maintain safety. Topics include “Customer Service Routines,” “Dealing with Disruptive Customers and Customer Not all courses listed are Complaints.”

Apply basic communication and interpersonal skills to a variety of emergency situations in transit. Practise emergency protocols, describe road emergencies, rehearse a number of live-setting emergency scenarios, and complete accident reports. Topics include “The Transit Emergency Manual,” “Handling Road Emergencies,” “Bus Malfunction Emergencies,” and “Writing Emergency Reports.”

Acquire the skills to successfully complete the admission process for transit jobs. Practise daily interactions with other staff at garages, and learn strategies for talking to supervisors and the public in general. Understand how to deal with performance evaluations. Learn testtaking strategies and review a variety of pre-screening routines that comprise the public transit operators screening tests. Develop job interview skills. Learn about transit organization culture to achieve and maintain employment as a transit operator.

Develop basic intercultural competence for working in a variety of Canadian business environments. Explore the behaviour and communicative norms of your first culture. Learn to analyze yourself and others with respect to cultural differences. Develop the necessary intercultural sensitivity and the ability to suspend judgment of others during critical intercultural encounters in the Canadian business environment.

Improve your listening skills as you focus on note-taking, verbal instructions, participation in meetings and discussions. Listen for the main idea and details. Communicate comprehension of information. Develop oral comunication skills for a variety of social and business situations. Select appropriate vocabulary to manage conversation in social interactions. Develop interpersonal competencies in social interactions. Learn strategies for intelligibility and clarity. Learn to participate in group and pair work and presentations and to produce presentations that are successful in a career studies or business environment.

Learn and retain a range of general and business-related vocabulary in order to read, write, speak, and understand effectively in a business career environment. Develop word-recognition skills. Use business terminology correctly in a variety of situations. Develop strategies for understanding new vocabulary and idioms from context. Learn advanced dictionary skills. Use a range of reference texts to improve accuracy in your vocabulary.

Develop the reading strategies, reading speed and comprehension of business-related texts that you need for admission to Business Careers at NorQuest. Develop critical reading and thinking strategies. Develop exam-taking strategies. Interpret information presented visually in formats such as graphs, charts, and forms. Learn to write for business communication, and become more proficient at using Microsoft Office Suite. Improve your grammatical correctness in writing, develop editing skills, complete business forms, and improve your typing skills to at least 20 wpm.

This course is designed to help participants develop basic intercultural awareness and later competence for working in a variety of Canadian health-care contexts. Instruction in this essential skill begins in this course and continues to greater depth in the Practical Nurse Diploma for Internationally Educated Nurses (PNDIEN) program.

This course is designed to enhance speaking and listening skills, raising the language proficiency level of participants while better preparing them to be successful both in nursing refresher programs and in the Canadian health-care workplace. Grammar, vocabulary, and pronunciation are developed as learners engage in interactive activities that mirror the communication situations that occur in the workplace.

This course is a text-based course designed to assist students at a CLB 5/6 level to learn the meaning, spelling, and pronunciation of medical vocabulary in English. Lay terms, including slang and idioms, and the anatomy, physiology,and pathology associated with each medical term are also explored.

This course is designed to raise the reading and writing proficiency of second language learners who are internationally educated nurses, enabling them to better prepare to meet reading and writing requirements of RN or PN re-entry programs, as well as the requirements for LPNs in the Canadian health-care workplace.

CLB 1. Understand greetings and appeals for repetition and clarification. Follow simple spoken instructions and positive and negative commands and requests. Identify expressions used to attract attention and request assistance. Identify specific literal details such as numbers, letters, key words, and short expressions. Give instructions or directions of two to three words for basic, everyday activities. Use and respond to basic courtesy formulas.

CLB 1 Enhanced. Understand a greater range of greetings and appeals for repetition and clarification. Follow a variety of simple spoken instructions and positive and negative commands and requests. Identify expressions used to attract attention and request assistance. Identify specific literal details such as numbers, letters, key words, and short expressions. Understand daily routine interaction in class. Give instructions or directions of two to three words or phrases for basic, everyday activities. Make an effort to keep communication flowing, and show awareness of barriers. Use and respond to basic courtesy formulas.

CLB 2. Identify basic courtesy formulas and introductions. Recognize problems in communication and appeals for repetition and clarification. Follow a range of basic daily instructions, commands, and requests. Identify a range of expressions used to request assistance, express and respond to a request, and express warnings. Identify specific literal details such as numbers, letters, time reference, places, key words, and short expressions in a dialogue. Give directions of one to two clauses, use courtesy formulas with familiar and unfamiliar people, and respond to questions and introductions.

CLB 2 Enhanced. Identify several basic courtesy formulas and introductions. Recognize problems in communication and appeals for repetition and clarification. Follow basic daily instructions, commands, and requests. Identify a range of expressions used to request assistance, express and respond to a request, and express warnings. Identify specific literal details such as numbers, letters, time reference, places, key words, and short expressions in a dialogue. Follow in-class presentations and instruction. Give directions of one to two clauses, use courtesy formulas with familiar and unfamiliar people, and respond to questions and introductions. Speak in a limited way on immediate and personal needs.

CLB 3. Identify verbal and nonverbal details of social exchanges, including styles of greetings, leavetaking, and introductions. Identify indicators of communication problems. Follow directions of two to four clauses relating to movement and position in space and to weights, measures, amounts, and sizes. Identify expressions used to ask and grant permission, advise of danger, and ask for, offer, and accept assistance. Get the gist, key information, and important factual details in a story or description. Greet, introduce yourself and others, ask about others, and participate in casual small talk. Answer a phone, leave a short message, and participate in small, informal conversations.

CLB 3 Enhanced. Identify verbal and non-verbal details of social exchanges, including styles of greetings, leave-taking, and introductions. Identify indicators of communication problems. Follow directions of two to four clauses relating to movement and position in space and to weights, measures, amounts, and sizes. Identify expressions used to ask and grant permission, advise of danger, and ask for, offer, and accept assistance. Get the gist, key information, and important factual details in a story or description. Follow instruction and dialogue of more complex, faster speech. Greet, introduce yourself and others, ask about others, and participate in casual small talk. Answer a phone and leave a short message.

CLB 4. Identify details and inferred meanings in stories, reports, forecasts, dialogues of small talk, and short phone calls. Follow instructions of four to five clauses presented sequentially, relating to movement and position in space, manner, frequency, and duration. Participate in conversations on familiar topics. Ask for explanations if required. Give sets of simple, everyday instructions and directions.

CLB 4 Enhanced. Identify details and inferred meanings in stories, reports, forecasts, dialogues of small talk, and short phone calls. Follow instructions of four to five clauses presented sequentially, relating to movement and position in space, manner, frequency, and duration. Demonstrate comprehension when involved in conversations, dialogues, and classroom instruction. Participate in conversations on familiar topics. Ask for explanations if required. Give sets of simple, everyday instructions and directions.

CLB 5. Identify details and inferred meanings in dialogues containing compliments, invitations, and offers and discussion of interests, likes, dislikes, and preferences. Identify situations and relationships between speakers. Understand a range of spoken instructions. Demonstrate comprehension of advice, suggestions, announcements, and commercials. Demonstrate an understanding of the gist, details, and some inferred meanings in description and narration. Give an extended set of simple instructions in sequence for daily routine activities. Participate in routine social conversation on familiar topics. Express compliments, congratulations, or invitations in small talk.

CLB 5 Enhanced. CLB 5. Identify details and inferred meanings in more complex dialogues containing compliments, invitations, and offers and discussion of interests, likes, dislikes, and preferences. Identify situations and relationships between speakers. Understand a range of spoken instructions of more complexity. Demonstrate comprehension of inferred meanings in advice, suggestions, announcements, and commercials. Demonstrate an understanding of the gist, details, and some inferred meanings in description and narration. Give an extended set of simple instructions in sequence for daily routine activities. Participate in routine social conversation on familiar topics. Express compliments, congratulations, or invitations in small talk. Use the phone to communicate simple personal information. Speak on relevant familiar topics for three to five minutes. Dialogues in this course more closely approach native speaker speed and vocabulary.

CLB 6. Identify specific factual details and inferred meanings in dialogues containing openings and closings, making and cancelling of appointments, apologies, regrets, excuses, and problems in reception and communication. Understand a set of instructions presented in point form, where sequence must be inferred. Demonstrate comprehension of details and a speaker’s purpose in suggestions, advice, encouragements, and requests. Respond to or extend apologies, regrets, and excuses. Make or cancel appointments, indicate partial comprehension, take turns by interrupting, add comments supportive of others, and avoid answering a question. Adjust levels of formality.

CLB 6 Enhanced. Identify specific factual details and inferred meanings in dialogues containing openings and closings, making and cancelling of appointments, apologies, regrets, excuses, and problems in reception and communication. Understand a set of instructions presented in point form, where sequence must be inferred. Demonstrate comprehension of details and a speaker’s purpose in suggestions, advice, encouragements, and requests. Identify the main idea, supporting details, statements, and examples in a descriptive or narrative presentation or in a group interaction. Respond to or extend apologies, regrets, and excuses. Make formal introductions. Make or cancel appointments, indicate partial comprehension, take turns by interrupting, add comments supportive of others, and avoid answering a question. Adjust levels of formality. Speak on relevant topics for five to seven minutes.

CLB 7. Identify stated and unspecified details, facts, and opinions about situations and relationships of participants containing expressions of and responses to gratitude and appreciation, satisfaction, complaint, hope, disappointment, satisfaction, dissatisfaction, approval, and disapproval. Understand sets of instructions related to simple technical and non-technical tasks. Understand simple directions on the phone, voicemail, and extended description, narration, and reports. Understand directives, requests, reminders, orders, and pleas. Participate in formal and informal conversations to solve problems and make decisions. Respond to and express gratitude, appreciation, complaint, disappointment, dissatisfaction, satisfaction, and hope. Hold the floor, resume after interruption, and change the topic.

CLB 8. Identify stated and unspecified details about mood, attitude, situation, and formality in discourse containing expressions of and responses to formal welcomes, farewells, toasts, congratulations on achievements and awards, sympathy, and condolences. Follow extended sets of multi-step instructions on technical and non-technical tasks for familiar processes or procedures. Identify stated and unspecified meanings in extended warnings, threats, suggestions, and recommendations. Evaluate the validity of a suggestion or solution. Identify facts, opinions, and attitudes in conversations about abstract and complex topics. Use strategies to keep conversations going, speak to large unfamiliar groups, express sympathy formally, and respond to minor conflict by acknowledging a problem and suggesting a solution. Give instructions about a familiar technical or non-technical process or procedure, established by an expert or authority other than the learner.

CLB 1. Recognize a small number of sight words, decode simple words using phonics rules, get information from one-sentence modified text, follow one-sentence written instruction, use simplified maps, understand common traffic signs and symbols. Copy numbers, letters, and words. Convey a standard greeting on a greeting card. Fill in personal information on simple forms. Copy words accurately. Complete sentences in simple guided text.

CLB 1 Enhanced. Use a sight word list and phonics to expand reading vocabulary, read simple adapted, onesentence text with more confidence, and get information from text (who, why, where).

Copy words and short sentences accurately and print legibly. Fill out simple forms independently. Address an envelope. Complete sentences in simple guided text with one to two blanks per sentence using personal information.

CLB 2. Understand an expanded range of short messages, including invitations. Follow one-sentence written instructions of up to four steps. Understand very short, basic, common forms, maps, and diagrams. Get information from very basic short texts. Print legibly and spell a short list of common words correctly. Address an envelope correctly. Fill out simple forms including numbers and currency figures. Copy phone numbers accurately, fill out an application form, and write a cheque. Complete a text with correct information.

CLB 2 Enhanced. Use a longer sight word list to read a wider range of short, everyday social messages. Follow written instructions more independently. Understand a greater number of basic forms, maps, and diagrams. Get information from short, basic texts. Write simple sentences expressing personal information. Complete a wider variety of forms requesting personal information. Expand your list of correctly spelled words.

CLB 3. Get information from short notes and letters. Follow common, everyday written instructions of up to five steps and instructional text. Find information in formatted text: forms, tables, and schedules. Get key information from simple, one-paragraph text. Begin to use a simple dictionary. Convey information in an informal note. Copy short text from a dictionary or schedule. Write two to three sentences to describe a personal or familiar situation.

CLB 3 Enhanced. Get information from simple, adapted instructional text. Interpret sequence and location signals in text. Get information from a wider range of formatted text. Get the gist, key information, and important details from texts of one to two paragraphs. Use simple dictionaries, maps, and diagrams. Complete sentences by filling in two to three blanks per sentence. Write one to three complete sentences. Copy information from a dictionary, bus schedule, or set of instructions.

CLB 4. Get information from emails, form letters, flyers, instructional text, and a variety of formatted text. Get the gist and key details of simple, explicit text of two to three paragraphs. Write a short note expressing invitation, thanks, and regrets. Copy short text accurately to complete tasks or learn information. Write a short text about a personal or familiar situation or event. Write a short paragraph with topic sentence and three to four supporting sentences.

CLB 4 Enhanced. Use standard reference texts, read two-paragraph newspaper articles, and get information from notices and brochures. Follow common, everyday instructions of one to six steps and instructional text. Read with increasing confidence at the CLB 4 level. Write short letters expressing invitation, thanks, regrets, cancellations, and apologies. Copy definitions from two to three different sources and fill out simple forms. Write a short text about a personal or familiar situation, event, personal experience, and future plans, and explain reasons. Write a short note with a business message. Write a paragraph with a topic sentence and four to seven supporting sentences.

CLB 5. Identify factual details and inferred meanings in moderately complex notes, email messages, and letters, containing compliments, invitations, likes, dislikes, and preferences. Understand and follow instructions of 7 to 10 steps and moderately complex text. Demonstrate comprehension of descriptive or narrative text of two to three paragraphs on a familiar topic. Access and locate two pieces of information in CD-ROM ESL educational software. Use email to express or respond to invitations, updates, or feelings. Take phone messages, voicemail messages or prerecorded information with five to seven details. Summarize in point form. Write a paragraph to narrate, describe, or explain reasons.

CLB 5 Enhanced. Consolidate and expand reading comprehension at the CLB 5 level, using a greater variety of texts, formatted text, and educational software. Make notes in point form from a pre-recorded audio prompt. Write a paragraph with a topic sentence, 5 to 10 supporting sentences, and a concluding sentence. Word-process, edit, format, and print text.

CLB 6. Identify details in moderately complex text, including advice, requests, specifications, cancellations, and apologies. Follow instructions of up to up to ten steps when sequence must be inferred. Demonstrate comprehension of one-page, moderately complex text on a familiar topic. Fill out moderately complex forms. Write notes regarding a business transaction. Write a three-paragraph composition with transitional and/or concluding sentences. Word-process, edit, format, and print text. Make notes of important ideas with some details from printed or handwritten text. Write personal messages in three formats: informal notes, short formal letters, and email.

CLB 6 Enhanced. Identify details in moderately complex social text, follow instructions when not in point form, locate information in moderately complex formatted text, demonstrate comprehension of a cycle diagram, flow chart, and timeline. Access, locate, and compare two to three pieces of information in an online database. Fill out moderately complex forms. Write notes regarding a business transaction. Write a three-paragraph composition with transitional and/or concluding sentences and 7 to 12 supporting sentences. Word-process, edit, format, and print text. Make notes of important ideas with some details from printed or handwritten text. Make notes of major points with some details from a pre-recorded audio prompt. Write personal messages in three formats: informal notes, short formal letters, and email.

CLB 7. Identify factual and inferred meanings in moderately complex text including expressions of appreciation, complaint, hope, satisfaction, and dissatisfaction. Follow written instructions of 10 to 13 steps on simple technical and non-technical tasks. Read and locate information in everyday instructional text and formatted text. Demonstrate comprehension of a moderately complex report or narrative of one to two pages. Access two to four pieces of information in online electronic references.

CLB 8. Identify main idea, supporting details, and inferred meanings in increasingly complex texts, including general opinion, assessments of situations, response to a complaint, and expressions of sympathy. Read and interpret graphic information such as flow charts and process charts. Read a greater variety of authentic and adapted texts including newspapers and magazines. Integrate three to four pieces of information contained in formatted text. Write emails with attachments. Make notes from pre-recorded and live presentations, make an outline of a reading, and write a summary of a reading. Fill out unadapted forms. Write short business letters. Draft an academic essay of three body paragraphs consisting of a topic sentence, 7 to 12 supporting sentences, and a transitional/ concluding sentence). Rewrite to focus content, clarify structure, and improve mechanics. Word-process, edit, format, and print text.

Explore the concepts of character, plot, setting, conflict, and resolution in short stories and through a novel study. Learn to summarize and respond to readings on varying topics and of various lengths. Learn through individual, group, and computerassisted instruction.

Improve your ability to read and comprehend non-fiction texts by developing skills such as recognizing and identifying details, main ideas, and sequence. Apply this knowledge to “compare and contrast” and “cause and effect” text structures. Develop an understanding of synonyms and antonyms. Learn through individual, group, and computer-assisted instruction.

Learn through individual, group, and computer-assisted learning. Improve your reading skills such as inferring from context and identifying purpose and point of view in various fiction and non-fiction texts.

Learn to plan, draft, and edit short process, narrative, and persuasive paragraphs. Learn to support your ideas with examples. Improve your academic vocabulary, spelling, and grammar skills through both individual and group instruction.

Develop your ability to plan, draft, and edit your writing. Learn to write “compare and contrast” and informative paragraphs. Improve your academic vocabulary, spelling, and grammar skills through both individual and group instruction.

Improve your ability to plan, draft, and edit your writing. Learn to write memos and letters, and continue to master paragraph writing. Improve your academic vocabulary, spelling, and grammar skills through both individual and group instruction.