Critical Incidents
are tools for increasing our awareness and understanding
of human attitudes, expectations, behaviours, and
interactions. These tools engage participants on
a meaningful, personal level and help them examine
attitudes and behaviours that might be critical
to their effectiveness in the roles they perform.
The Critical Incidents for Intercultural Communication
toolkit has been developed from stories and quotes
collected in open-ended interviews with students
and instructors at NorQuest College and in the broader
community. Designed for, but not limited to an educational
context, this collection (and the accompanying facilitator
and activity guide) seeks to help participants reflect
on the complexity of cross-cultural exchanges, while
at the same time facilitating their ability to distinguish
and develop higher degrees of intercultural sensitivity.
To order or for more information on the complete Toolkit which includes the Facilitator
and Activity Guide and Critical Incidents Cards.
Call (780)
644-6027 or email
us
Catalog number: 15501
Price: $100 |
